It is turned on but it is not blocking websites. 168. and enter the following where username:password is replaced with your email address and password, i. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. How to Fix Virgin Media Internet Problems. What do the colours mean? Yellow. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Any website unsuitable for children is blocked by default. . Scaling Agility. What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. Click: Web Safe. The disaster is that i have called the customer services for. My Virgin Media, making managing your account easier with all your information in one place. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Join Now. QuickStart, set up and connections. 1 site and checking AS Name value says Virgin Media and it does. Find out more on our flying programme following the ongoing situation in Israel. SpeedI am not on any VPN. Does the issue persist: when using your browser's Incognito / Private mode; usually accessed by pressing Ctrl + Shift + P in Firefox or - 5104291Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term!Email address. To fix Netflix is not working on Virgin on your website, you can flush the DNS or Domain Name System cache of the Wi-Fi network. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. Manually set the DNS on your device to use Google's DNS Servers - i. Whilst waiting for the forum team to help can you confirm if you are able to browse to FYI, by default sites that hide your public IP Address (like VPN services) are blocked, i. - would be pushed to all down to Web Safe, the company's adult content filter system to an actual location. VPN Apps for all devices and unlimited simultaneous connections. com 194. NEW - BRIGHTER BUSINESS BANKING IS HERE. I have tried several times over the last month with the same results. Here are our top tips to help you on your way. Set Virus Safe to On ( on is normally ok for VPNs. Just sign into My Virgin Media and. VSS Unity then prepares for its re-entry into the Earth’s atmosphere. Speed Hi all, I’ve got exactly the same issue that Child Safe isn’t working. 9. Still not working. We would like to show you a description here but the site won’t allow us. It’s completely risk-free with our 30-day. Child safe won’t click on in Security matters Tuesday; Installed Web Safe on Mac. I have plenty of ways of safeguarding stuff that comes in - the real frustration with virgins service is the complete radio silence when they implement updates which don’t work for about a week and you spend ages interacting with agents who don’t suggest. virginmedia. The filters can automatically block pages by IP addresses or by examining keywords. SpeedFWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosProblems in the last 24 hours. Find and uncheck Turn on SafeSearch. I tried to check the AS name as advised on the forum , here is what I found. 168. net: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. . – Launch the Virgin TV Go app. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. e. Select the Settings cog in the top right-hand corner. Browse. Child Safe & Web Safe can easily be bypassed with a Public DNS, Web Proxy, Apple Relay or a VPN. We’ll send you a confirmation email or text if we’ve found your. After successfully. Olive oil is brimming with skin benefits, from moisturizing dry patches to breaking down stubborn makeup. 1. Virgin is still working on a more flexible system. 168. VM must get it fixed once and for all. Usually, when users try to access restricted websites, they will see one of the following pop-up screens: Web Safe parental control Hey @DavidCalla,. Virgin Media customers can get unlimited online protection. My ntlworld. I changed to Virgin DNS manually too, but that still doesn't work. My childsafe setting is correctly set to 'OFF', so something is clearly not working on virgins end. . 8. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin. Account - Mobile. SpeedThe forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. Just bear in mind this would reset everything. -- I'm a Very Insightful Person, I'm here to share kno. Introducing 1. Ben Schlappig. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). Internet not working on Mac even though all other devices are ok in Security matters 3 weeks ago; Re: Child Safe Not Working in Security matters 3 weeks ago; Web safe not working in Switched On Families 3 weeks ago Child safe not working in Security matters 22 hours ago; Child safe not working in Security matters 22 hours ago; Child safe issues, Virgin Media customer service is appalling in Security matters Sunday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday Child safe not working. Select the SPAM setting you’d like to use: Reject All Spam messages. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. Child safe not working in Switched On Families a week ago; web safe not working in Switched On Families 2 weeks ago; Child Safe Not Working in Security matters 2 weeks ago; Child safe not working in Security matters 2 weeks ago; Child safe not working in Security matters 3 weeks ago Parental Controls Guide Virgin Web Safe Features and Benefits Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Log in to your Virgin Media account using your email address and password. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:If you’re seeing lights that are different to those listed and your WiFi is not working, first try to reboot the Hub. SMTP Settings. on 03-11-2022 16:13. ExpressVPN. Kickass Torrent has also been shut down by the authorities several times, but it has always. 1. "This moisturization increases the water content of the skin, improving its health and. 0 Kudos. For best protection, we recommend using Virgin Media Internet Security and Web Safe. in Security matters Sunday; Online security in Security matters Friday; Child safe mode is not turning on in Security matters Thursday; Online security in Switched On Families a week ago; Online security in Security matters a week agoVirgin Media and you have confirmed Child Safe is on. i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. Work differently. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Subscribe for only $11. Options. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Networking and WiFi. 2. 100 and 194. Restart your device, download that same VPN and see if the problem disappears when you visit Virgin Bet. ). Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. I’m pretty sure I had it turned on in my old house and it was fine. Hi Travis, Since last Monday, the child/web safe has stopped again. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). 2. Virgin website says there are no faults but it's not working. QuickStart, set up and connections. Web safe still not working, any update on this? in Switched On Families Thursday; Websafe on but not working in Security matters Thursday; Web Safe Page URL in Security matters Thursday; Websafe - again! in Switched On Families Thursday; Web safe not working in Security matters Wednesday10 REPLIES. 1 Kudo. Child Safe not working in Switched On Families yesterday; Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. It'll help to. 1. Are you seeing the old UI (left) or the new UI (right). 5. com 9. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. By Linda Carroll. Regards. Because this blocking is occurring at the network level, it doesn’t rely. Stay safe online. My Virgin Media makes managing your account easier with all your information in one place. . I am not using VPN. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Landline not working. Sign in . 0. Virgin is still working on a more flexible system. My Virgin Media App. on 12-06-2022 15:12. . Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. Virgin Media; My Virgin Media; Shop; Help;. not very safe!! nobile Posts: 574 Forumite. Options on 27-08-2023 09:39 Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. You will be required to create an Account if you don't have one with us already, to proceed. Hi can anyone help my email account is not working I've tried using my email app on my phone I've tried using chrome Web page and my - 5139004. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Networking and WiFi. Home Phone. Not able to access websafe_setting page (able to go to update_profile page). Unfortunately this didn't work as the url automatically redirects me to here even when logged in. Cloudflare DNS servers 1. Tested it out today via a simple Google search. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. Thank you for your post and welcome to our community. However, there are times when Virgin Media internet might not be working. 1 site and checking AS Name value says Virgin Media and it does. . shows connected to Virgin Media Business. Please help 0345 6000 789 * from your child’s phone to turn on parental controls. Downloading is fine, currently downloading at 540mbps. Virgin Media is a popular internet service provider in the United Kingdom. However, this understanding does not seem to. This was working for me until about August. Get NordVPN - the #1 VPN for Virgin Media. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". If you changed to Google Public DNS i. Web safe not working. i keep getting the following message - 5376275 - 3. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Account - Cable. Welcome to the community and thanks for taking the time to post your issue on the forums. When accessed via EE it shows secure, and using “TLS 1. Security matters. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Setting up Spending Caps on your Virgin Mobile phone in Helping Hands 02-10-2018; How to change your Series Link+ Settings on V6 in Helping Hands 02-10-2018; How to set up Spending Caps using your Virgin Mobile app in Helping Hands 02-10-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Helping Hands 01-10. Apply the Public DNS to the computer / device / your own Router i. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Hepatitis B. We would like to show you a description here but the site won’t allow us. Appreciate the thoug. Networking and WiFi. Tried switching off and on, pin hole reset. FYI Web Safe only works if Virgin Media's DNS is being used. And goi. Virginmedia. When checking the service status, I have problems with the TV (which I can't see) ,the phone line is Ok (and not working)So that part should now say something like " [email protected] the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. Once logged in, select ‘My apps’ tab’. Options. Child Safe is not working reported to VM. If Child Safe is turned off, the settings are saved until Child Safe is turned on again. Options. I've tried a router reboot but that has not fixed it. on 26-08-2022 16:41. Take us with you in four easy steps. Using other wifi. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Kevan2022. This is both logging in via web browser and mail app on her. com. Please can you advise. Hi Kain Thanks for getting back to me regarding my post, you were correct a colleague from virgin has already solve my issue and it now - 5187577. Regards, Daniel. QuickStart, set up and connections. 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. Try both Mac and Windows. go to does the result show an AS Name of Virgin Media?; by default access to VPN sites is blocked, is that the case for you; are you able to visit I'm a Very Insightful Person, I'm here to share knowledge,. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. |. 2 & 1. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. QuickStart, set up and connections. Child safe is switched on but has stopped blocking adult sites (it used to). I was told it was a vpn issue on a device but when I tried it on an iPad we had the same failure of child safe. You don’t need to be a web wizard to know how to take care of your kids online. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. From the control options list select Mail (Microsoft Outlook). With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. For passengers on board, it’s a comfortable, quiet and safe experience. ISPs use blacklists to block specific sites as well. Failing this manually set a public DNS on the XBOX. Method 2: Flush DNS Cache. I am sorry to hear you have been unable to make any changes to web safe. 1. Learn more. I've tried plugging in a brand new phone + I've checked all the connections. Our free internet speed test checks your broadband speed in an instant. Virgin Media is now offering. All companies within the Virgin Group aim to make an inclusive workplace for everyone, regardless. I've been having issues with my websafe for months. See where this Helpful Answer was posted. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. Login in the the Virgin Media online account and try the to enable websafe. Recommended for unvaccinated travelers of all ages traveling to the U. Are you able to visit -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Looking in this section of the forum is has been quite clear for many months the Web Safe management functions have been problematic to totally broken for many customers. . iOS compatibility. 100 nslookup protonvpn. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. So you can kick back and enjoy yourself, knowing somebody’s got your. i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. This allows you to choose the. Thanks for your response. on 09-07-2023 22:56. My booking. Installed Web Safe on Mac. Account - Mobile. in Switched On Families 18-10-2023; Child Safe not working in Security matters 10-10-2023; Child safe issues, Virgin Media customer service is appalling in Security matters 01-10-2023; Cannot Turn Off Websafe and Child Safe in Security matters 29-09-2023Hello. You’ll pay nothing for 3 months (with no payment details. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. Web Safe only works when you’re connected to your Virgin Broadband at home. Child safe - not blocking unsuitable websites in Security matters Monday; Child safe not working in Switched On Families Sunday; Child safe not blocking sites in Security matters Saturday; web safe not working in Switched On Families a week ago; Child Safe Not Working in Security matters a week agoUse our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. 4 weeks ago. Does Web Safe work on Virgin Media WiFi. WWE Network not working via VIRGIN MEDIA in uk in Networking and WiFi a week ago; Had a power cut and now the router hub doesnt turn on in Networking and WiFi 08-09-2023; Re: Web Safe turned off but still blocking sites in Networking and WiFi 07-09-2023; Issues with Archero (Game) and Websafe in Gaming Support 20-05-2023Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. When the search is complete click on the Control Panel icon. However, it seems to have stopped since a few days ago. " This has been the same for 3 days now. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. com 194. No there is not; technically not possible. Try both Mac and Windows. Child safe is switched on but has stopped blocking adult sites (it used to). 8. 3. 1 for Families |. And lastly, the company might also slow down access to certain streaming and file-sharing traffic,. Options. 1. 0. 8. You’ll pay nothing for 3 months (with no payment details. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Olive oil is commonly consumed in foods. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. If you are new to Virgin Media, the Child Safe content filter is usually enabled and this does block the most VPNs. Every now and again when Virgin update their system the Parental controls get refreshed and switched back on again. Not good enough. SpeedA Former User 30 Mar 2017, 00:55. Checking other resolved questions on here I've tried t. Now, even brands like Clorox have created greener versions of their products to meet demand for environmentally friendly cleaning options. 1. VPNs we tested to unblock various forbidden resources. This line is available from 8am to 10pm, Monday to Sunday. Virgin Media. That said, the more you know about the web, the better understanding you. Access your bills, diagnose faults and manage your package. I have the Virgin media hub running in Modem mode and a 3rd party router attached that is serving the WiFi to my house. 8. Primary 8. If your site is blocked by a majority of ISPs, it may be that there is a. in Switched On Families 4 weeks ago; Child and Web safe - cannot access some sites in Security matters a. Child safe/websafe in Switched On Families 13 hours ago; Child Safe not working 6 months in Security matters Thursday; Re: Web Safe incorrectly blocking our website in Security matters a week ago; Child Safe/Web Protection off but still blocking websites in Security matters 2 weeks ago; Child safe in Switched On Families 2 weeks agoHave just realised that websafe is not working. Mobile customers can also use the app to keep on. Direct from Virgins help pages. Please read the rules before posting. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and support portal to get back on track. 1. Go to solution. Any help appreciated. It's been on since the start. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. Options. 100 and 194. Posted in Email. Log in to your Virgin Media account using your email address and password. . Log in to your account on Virgin Games. Hi Abdelmonem, Thanks for your post and welcome to the community. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. 100 nslookup protonvpn. Virgin Media accepts no responsibility for personal online activity. Flying Club. Open any browser and, in the address bar, type Virgin Media IP address — 192. 4. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible. 0. 168. 100. Thank you for the help. (no children in this house) I had to do the same with Virgin Media on-line Antivirus if this was turned on I could not get Linux OS to connect to the. yes, but would be dumb without a good VPN. 1. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. Have turned setting off and. Visit the My Voucher tab to view all booking instructions. Learn how you can change Web Safe settings to turn Chi. NEW - BRIGHTER BUSINESS BANKING IS HERE. Learn more about the check-in requirements and procedures for Delta and its partner airlines, including Virgin Atlantic, and get ready for your trip. Click the big on/off icon to connect. Phone. com nslookup protonvpn. Looking in this section of the forum is has been quite clear for many months the Web Safe management functions have been problematic to totally broken for many customers. Also, that you're using the Virgin Media DNS servers (they are 194. From a desktop or laptop device open a Command Shell in Window or otherwise a Terminal. We would like to show you a description here but the site won’t allow us. Manage Your Account. It was easy to login into my virgin media account and change the settings. Below is the original post in its entirety. Log in to My Virgin Media. 1. 100 and 194. 9. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. 168. Once logged in you will see 2 filters; Virus Safe and Child Safe. There are two Orphan Email accounts.